MGM National Harbor, the world-class casino resort set to open later this year in Prince George’s County, Maryland,  announces the  team to guide its casino operations including overseeing  slots and table games divisions, marketing, and player development. 

“Casino operations is a critical a part of our workforce. Greater than a 3rd of our staff might be devoted to this department,” said Bill Boasberg, MGM National Harbor general manager. “We’ve brought together a dynamic and talented team of casino professionals to supervise these efforts, lots of whom has been a part of the MGM Resorts family for years. We're devoted to bringing the similar high-caliber gaming experience to National Harbor as we've in Las Vegas.”

The casino operations team may be led by:

Alex Alvarado - vp, slot operations

As vice president of slot operations, Alex Alvarado is chargeable for the development, merchandising and layout of the slot strategy through the construction phase, in addition to the hiring of gaming staff. Once the resort opens, Alvarado will oversee slot service, M life desk, technical operations and slot performance strategies. Previous to joining MGM National Harbor, Alvarado served as director of slot operations at Gold Strike Casino Resort in Tunica, Miss. and director of slot operations at Hollywood Casino in West Virginia. Alvarado also frolicked managing slot operations at both MGM Grand and The Mirage in Las Vegas.  

Jeffrey Elmore - vp, table games

As vice president of table games at MGM National Harbor, Jeffrey Elmore is liable for the day-to-day operations of the casino floor. The 30-year veteran could also be overseeing the hiring of 700 table game dealers. Throughout his tenure at MGM Resorts, Elmore has served as vice chairman of casino operations at New York-New York Hotel & Casino and vice chairman of casino operations on the Mirage in Las Vegas. He also served as a pit and casino shift manager at New York-New York where he was liable for the daily operations of the casino including game protection, guest service, credit authorizations, 6A regulations, daily schedule review and daily functions of the casino operations/table games department. 

Johnny Grooms – director, poker

Reporting to Jeff, Johnny Grooms would be the director of poker for MGM National Harbor. Grooms will oversee the planning and execution of poker tournament events, including regional and national poker series events, special event poker tournaments, and charity events. Previous to joining MGM National Harbor, Grooms managed the Poker site at Beau Rivage in Biloxi, Mississippi, where he handled the Gulf Coast Poker Championship and Southern Poker Championship, and served as tournament director for the Poker department at Gold Strike in Tunica where he hosted the arena Poker Open. . Grooms was also a dealer and tournament director for Harrah’s Entertainment where he hosted the 2005 World Series of Poker. He serves as a board member of the Poker Tournament Directors Association.  

William Zeralsky - vice president, national marketing

Mr. Zeralsky was named vp of National marketing for MGM National Harbor. In his role, he's chargeable for leading the casino marketing team and developing the overarching casino marketing strategy, including, database marketing, special events, promotions, and VIP relationship marketing. He collaborates around the property’s verticals, in addition to with corporate marketing, in order for M life Rewards and MGM National Harbor reach full potential. Most recently, Zeralsky served as vice chairman of casino marketing for regional operations where he led and executed marketing strategies for development properties, while also supporting existing regional properties. Zeralsky brings greater than 17 years of casino resort experience to this role. He joined MGM Resorts International in 2007 and has served in strategy, finance, and marketing roles. He earned his Master’s in Business Administration from the Owen Graduate School of Management at Vanderbilt University. 

Cynthia So – vice president, Asian marketing

Cynthia So will function vp of Asian marketing for MGM National Harbor, the first-of-its-kind in a regional capacity. On this role, she is accountable for driving local and international business to MGM National Harbor. She is going to oversee initiatives that cater to Korean, Chinese, Vietnamese, European and Latin markets. So began her career with MGM Resorts International greater than 16 years ago as a guest services representative on the Mirage in Las Vegas. She quickly advanced through property ranks, serving as a member of the VIP services management team within four years and officially joined International Marketing as an Executive Host in 2003. Mrs. So served as executive director of Far East Marketing through the opening of ARIA in 2009 and likewise served as assistant vice chairman for much East Marketing previous to assuming her new role at MGM National Harbor.

Dominic Marci – vp, customer development

Marci is vice president of shopper development for MGM National Harbor. On this role, he's answerable for directing, hiring and coaching the client development team at MGM National Harbor. Responsibilities include driving customer development strategy and team-focused relationship VIP marketing development. Previous to joining MGM National Harbor, Marci served as vp of National Marketing for Foxwoods Resort Casino in Mashantucket, Conn., where he began his 20-year career. Additionally, Marci assisted within the opening of the Grand Pequot Towers Hotel & Casino, MGM Grand Resort Casino at Foxwoods, Lake of Isle Golf Courses, and the Tanger Outlets. 

Read More... [Source: Gaming Industry News]